We do not accept returns or refunds once an application is signed and mailed. Once your application is processed and signed a check is issued on your behalf and your application is mailed with the check to the appropriate government office.
If you have completed a payment but not yet completed the application we can process a refund for you. Please contact our support team at [email protected] or visit https://instantvitalrecords.com/help-faq for more information
Refunds are given in either product replacements or credits to your payment method. We do not provide refunds through bank transfers or physical checks.
If you have more questions about our return and refund policies then please reach out to us using the contact form on this website or email. A representative will respond to you within 1 business day.